Returns & Exchanges
At Dr. Neeti Kaushik's Shop, we are committed to your satisfaction and offer a hassle-free return policy within 30 days of purchase for items in their original condition. We aim to ensure every customer finds the perfect product to suit their needs and lifestyle.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the product is unused to qualify for a full refund.
Ship the Items
Print the provided prepaid shipping label and drop off your package at any authorized carrier location near you.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing